The objectives of the Office of the Taxpayer Advocate are:

  • Serve as a liaison between the Department and the taxpayer to bring resolution to problems that cannot be resolved through existing channels

  • Provide assistance and resolution to specific taxpayer cases that have experienced a long standing or recurrent problem with the Department

  • Advise executive management of identified areas in which taxpayers are experiencing difficulty voluntarily complying with DOR

  • Preserve and promote the rights of the taxpayer

  • Foster open and honest communications


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Voice Mail: (919) 715-2080